Frequently Asked Questions (FAQ)

Q.
Where are you located?
A.

We’re a small independent business working from our home studio just outside of Sheffield, UK.

Your print is produced, checked and carefully prepared by us before heading out on its journey to you.

Q.
Are frames included?
A.

Our prints are sold unframed unless stated otherwise. This gives you the freedom to choose a frame that works perfectly with your own space and style.

Any frames shown in our product images are used for styling and display purposes only.

Q.
Do you offer digital downloads?
A.

At the moment, we focus on physical art prints rather than digital downloads.

We print, check and prepare each order ourselves so you receive a finished piece ready to frame and enjoy.

Q.
Can I track my order?
A.

Yes. Once your order has been dispatched, you’ll receive a shipping confirmation email with your tracking details, where tracking is available.

You can use this to follow your print on its journey from our studio to your door.

Q.
Can I return my order?
A.

We hope you’ll love your new print, but if you change your mind, you can return your order in line with our returns policy.

If there’s a problem with your order, or it arrives damaged, please get in touch with us and we’ll be happy to help.